Reminders:
ArtPro fully understands the importance of personal information to you and will spare no effort to protect your personal information to be safe and reliable.
We are committed to maintaining your trust in us and abide by the following principles to protect your personal information, by following the principle of integration of power and responsibility, the principle of definite purpose, the principle of consent, the principle of minimum sufficiency, the principle of openness and transparency, the principle of ensuring security, the principle of subject participation, etc.
By using our websites or downloading our mobile applications, you agree to this policy.
You also agree to let us use your email and mailing address to communicate with you about our programs, services, and more. Although New York State law requires us to treat the information you check out and access as confidential information, we also do so because it is in keeping with our commitment to you to protect your privacy. Meanwhile, ArtPro promises that we will adopt relevant security measures to protect your personal information according to mature safety standards in the industry.
This Privacy Policy describes how we collect and process your personal information through ArtPro. Please carefully read and understand this Privacy Policy before using our products (or services). Once you start using the services of ArtPro, it means that you have fully understood and agreed to this policy.
This Privacy Policy may change from time to time by posting such changes to our websites and applications, so we encourage you to check back periodically for updates. We will alert you to material changes that have been made by indicating on the policy the date it was last updated, by placing a notice on our websites and applications, by sending you an email and/or by some other means.
Controller of Personal Information
ARTPRO HK LIMITED is the data controller of personal information collected and processed through ArtPro.
This policy will help you understand the following:
I.
How do we collect your personal information?II.How do we use your personal information?
III.How do we use Cookie and similar technologies?
IV.How do we share, transfer and publicly disclose your personal information?
V.How do we protect your personal information?
VI.Your privacy rights.
VII.How do we deal with personal information of children?
VIII.How do we manipulate and transfer data to provide global services?
Relevant terms and definitions:
1.
ArtPro: it refers to ArtPro.2.
Personal information: it refers to various kinds of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information.3.
Collection: it refers to the act of obtaining control over personal information, including automatic collection provided by the personal information subject on its own initiative, through interaction with the personal information subject or recording the act of the personal information subject, and indirect acquisition through sharing, transferring and collecting public information.4.
Deletion: it refers to the act of removing personal information from the systems involved in realizing daily business functions so that it cannot be retrieved or accessed.5.
Public disclosure: it refers to the act of publishing information to society or unspecified groups.6.
Transfer: it refers to the process of transferring control of personal information from one controller to another.7.
Sharing: it refers to the process in which a personal information controller provides personal information to other controllers and both parties have independent control over the personal information.I. How do we collect your personal information?
You may be asked to provide your personal information when you use the services provided by ArtPro. We will use it consistent with this Privacy Policy. . If you refuse to provide your personal information, you may not be able to register as our user or enjoy some of the services we provide, or you may not be able to achieve the desired effect of relevant services. Cases for collection include:
1.
Information you provide, (including but not limited to the ArtProtelephone number, e-mail, first name/nickname, password, mobile phone number, etc.) ArtProwhen you:
(1)
fill in any forms on our services, such as when you register your ArtPro account or update your account.
(2)
access or use our services, such as when you search for or view artwork, artists, galleries, place bids in an auction or other transactions.
(3)
link your ArtPro account to your account on another social media service.
(4)
communicate with us.
(5)
invite others to participate in ArtPro.
If you make purchases or other financial transactions at ArtPro, we will collect information about those purchases or transactions. This information includes your payment information, such as credit or debit card numbers and other card information, other account and identity verification information, billing, shipping and contact information.
2.
Information obtained during your use of the service, including but not limited to geographic location information when using the service related to geographic location. For example, the ArtPro is about the auction company's navigation system. Information generated during the use of the ArtPro, e.g. auction schedule, search terms, published text, pictures or collected items, etc. In order to carry out internal data analysis and research, use third-party SDK statistical services to improve our products or services, the data collected by us may include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, Web Site identifier, Web Site version, Web Site distribution channel, independent device identifier, iOS IDFA, MAC address, IMEI, equipment model, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (Wi-Fi, etc.), hard disk, CPU and battery usage, etc.
In the use of some functions, we will obtain some permissions of your Android device. The main permission will be obtained and the corresponding use is as follows: Name of permission: Get device identification code and status (Get OAID, get Android ID, get device serial number) Acquisition method: dynamic acquisition, user-initiated authorization Purpose of obtaining the permission: Identify the uniqueness of the user, protect your account security, for device information statistics, for model adaptation.
When you change your avatar, communicate with customer service to send pictures, or create a new collection, in order to provide you with this service, we will access your camera and photo album after obtaining your express consent. The above information is sensitive information, and refusal to provide this information will not affect your normal use of other functions of ArtPro.
If you make purchases or other financial transactions at ArtPro, we will collect information about those purchases or transactions. This information includes your payment information, such as credit or debit card numbers and other card information, other account and identity verification information, billing, shipping and contact information.
3.
Information Collected Automatically:
We automatically receive and collect certain types of information when you use ArtPro Services, such as information about your use, including your interaction with content and services available through ArtPro Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses ArtPro Services.
4.
Information provided by any third party to ArtPro:
When you use ArtPro in third-party services, we may collect relevant information provided to us by third-party services.
We may use this information you provide for legitimate business purposes, including the performance of a contract, customer support, fraud prevention, and credit-related decisions in connection with our Services, along with other purposes described in this Policy.
5.
In certain jurisdictions, we may ask for a government issued ID in limited circumstances including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law.
We will still be authorized to use the above information provided by you during your use of this service.
II. How do we use your personal information?
1.
ArtProWe will process your personal information to operate, provide, and improve the ArtPro Services that we offer you and other Users. These purposes include:
(1)
provide our Services to you, including new Services we develop later
(2)
purchase and delivery of products and services. We use your personal information to handle orders, deliver products and services, process payments, and communicate with you.
(3)
provide, troubleshoot, and improve ArtPro Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve ArtPro Services
(4)
recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with ArtPro Services.
(5)
contact you. We may contact you in order to address issues with your account or use of our Services, collect fees, send you updates about our Services or policies, or for other purposes permitted by law, or in order to send you marketing communications, promotional messages, and offers.
(6)
advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
2.
You need to be reminded that your consent is not required to use your personal information under the following circumstances:
(1)
If it is directly related to national security and national defense security;
(2)
If it is directly related to public safety, public health and major public interests;
(3)
If it is directly related to crime investigation, prosecution, trial and execution of judgment.
(4)
If it is difficult to obtain the consent of the person concerned for the purpose of safeguarding the vital legal rights and interests of the subject of personal information or other individuals such as life and property.
(5)
If the collected personal information is disclosed to the public by yourself;
(6)
If your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
(7)
If it is necessary to sign and perform the contract according to your requirements;
(8)
If it is necessary for maintaining the safe and stable operation of the products or services provided, such as finding and handling the faults of the products or services;
(9)
If it is necessary for carrying out statistical or academic research in the public interest and the results of academic research or description are made available to the public, the personal information contained in the results shall be subject to de-identification;
(10)
Other circumstances stipulated by laws and regulations.
III. How do we use Cookie and similar technologies?
1.
Cookie
Cookie can help you personalize your online experience. You can accept or reject Cookie. Most Web browsers will automatically accept Cookie, but you can usually modify browser settings to reject Cookie according to your needs. In order to get better services when you visit the ArtPro, the ArtPro uses Cookie from time to time to understand which websites are popular. Cookie does not track personal information. When you register for ArtPro, it also uses Cookie. In this case, ArtPro will collect and store useful information. When you visit ArtPro again, we can identify you. Cookie from ArtPro can only be read by ArtPro. If your browser is set to reject Cookie, you will still be able to access most of the pages of ArtPro.
2.
Website beacons and pixel tags
In addition to Cookie, we will also use other similar technologies such as website beacons and pixel tags on websites. For example, the email we send to you may contain a click URL linking to the content of our website. If you click on this link, we will track this click to help us understand your product or service preferences and improve customer service. A website beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in e-mail, we can understand whether the e-mail is opened or not. If you do not want your activities to be tracked in this way, you can withdraw from our mailing list at any time.
3.
Do Not Track
Many web browsers have the Do Not Track function, which can issue Do Not Track requests to websites. At present, major Internet standards organizations have not yet established policies to specify how websites shall respond to such requests. However, if your browser has Do Not Track enabled, then our website will respect your choice.
IV. How do we share, transfer and publicly disclose your personal information?
1.
Sharing
Respect for personal privacy of user is one of the basic principles of ArtPro. We are not in the business of selling our customers' personal information to others and we will only share your personal information as described below:
(1)
Sharing with explicit consent: we will share your personal information with any other party only after we have obtained your explicit consent.
(2)
Sharing with our affiliates: your personal information may be shared with affiliates of ArtPro. We will only share necessary personal information and are bound by the stated purpose of this privacy policy. If any affiliated company intends to change the purpose of processing personal information, we will ask for your authorization again.
(3)
Sharing with authorized partners: it is only for the purpose stated in this Policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and definite purposes, and will only share the personal information necessary for providing services. For example, you must share your information with the logistics company when you purchase our products online. Our partners have no right to use the shared personal information for any other purpose.
For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements, requiring them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.
2.
Transfer
We will not transfer your personal information to any company, organization or individual except for the following circumstances:
(1)
Transfer with explicit consent: we will transfer your personal information to any other party after we have obtained your explicit consent.
(2)
When it comes to merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to ask you for authorization again.
3.
Public disclosure
We will only publicly disclose your personal information under the following circumstances:
(1)
With your explicit consent.
(2)
Disclosure based on law: we may disclose your personal information publicly in case of mandatory requirements of laws, legal procedures, lawsuits or responsible government departments.
(3)
We comply with all federal and national laws. In case of legal or government mandatory regulations, ArtPro will disclose your personal information due to legal requirements.
V. How do we protect your personal information?
1.
We have used industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damages or losses. We will take all reasonable and feasible measures to protect your personal information. For example, SSL encryption protects the exchange of data (such as credit card information) between your browser and the Service. Meanwhile, we provide https safe browsing for ArtPro website. We will use encryption technology to ensure the confidentiality of data. We will use trusted protection mechanisms to prevent malicious attacks on data. We will deploy access control mechanisms to ensure that only authorized personnel can access personal information. And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
2.
We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. Unless the retention period needs to be extended or permitted by law, we will only retain your personal information for the period required to achieve the purpose stated in the cost policy.
3.
The Internet is not an absolutely safe environment, and e-mail, real-time communication, and communication with other users of ArtPro are not encrypted. We strongly recommend that you do not send personal information through such means. Please use a complex password to help us ensure the security of your account.
4.
The Internet environment is not 100% safe. We will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear relevant legal responsibilities.
5.
In case of an unfortunate personal information security incident, we will inform you in a timely manner the basic situation and possible impacts of the security incident, the treatment measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. We will inform you of relevant information of the incident in a timely manner by mail, letter, telephone, push notification, etc. When it is difficult to inform the personal information subjects one by one, we will adopt a reasonable and effective way to issue an announcement.
Meanwhile, we will take the initiative to report the handling of personal information security incidents according to the requirements of the regulatory authorities.
It is also important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
VI. Your Privacy Rights
Whenever you use ArtPro, we will go to any lengths to ensure that you can access your account information smoothly. If such information is incorrect, we will try our best to provide various ways for you to quickly update or delete the information in your account (unless we have to retain such information for reasons of laws and regulations, etc.). According to the law and common practice, in order to enable you to fully protect your privacy and safety, you have the following rights:
1.
Access to your personal information
Except as provided by laws and regulations, you have the right to access your personal information at any time. It mainly includes account information (if you want to access or modify the name/nickname, head portrait, mobile phone number, etc. in your account, you can perform such operations by logging in to ArtPro Web Site-clicking on your head portrait-editing personal data) and search Information (you can access or use the clear function to clear your search history when searching).
2.
Correct your personal information
If you find the personal information filled in by you or processed by us is wrong, you have the right to correct it. If you cannot correct by yourself, you can contact us at any time and we will reply to your request for correction as soon as possible.
3.
Change the scope of your authorization
Each business function requires some basic personal information to be completed (see Part I of this Policy). For the collection and use of additional collected personal information, you can give or withdraw your authorization at any time. When you withdraw your consent, we will no longer process relevant personal information. However, your decision to withdraw your consent will not affect the previous personal information processing based on your authorization.
4.
Automatic decision-making of constraint information system
For some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate relief.
5.
Responses to your above requests
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request. For your reasonable request, we do not charge in principle, but for repeated requests that exceed the reasonable limits, we will charge appropriate fees depending on our cost. We may refuse requests that are repetitious for no reason, require excessive technological means (e.g. requiring to develop new systems or radically alter existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (e.g. involving information stored on backup tapes).
6.
Under the following circumstances, we will not be able to respond to your requests according to laws and regulations:
(1)
If it is directly related to state and national defense security.
(2)
If it is directly related to public safety, public health and major public interests.
(3)
If it is directly related to crime investigation, prosecution, trial and execution of judgment.
(4)
There is sufficient evidence proving that you have subjective malice or abuse of power.
(5)
Response to your request will cause serious damages to your legitimate rights and interests or those of other individuals and organizations.
(6)
Involving trade secrets.
7.
Cancellation of accounts
You can request (My - Settings - Account Management - Account Cancellation) to cancel your account. After you cancel your account, we will stop providing you with products and/or services, and at the same time, unless otherwise provided by laws and regulations, we will delete your personal information in a timely manner.
Please pay special attention: the cancellation of the platform account is an irreversible operation. After the account is cancelled, you will no longer be able to use the cancelled account or retrieve any of your chat history or any of your favorited information (even if you re-register with the same mobile phone number), including but not limited to:
(1)
You will not be able to log in and use the cancelled account;
(2)
Personal data and historical information (including avatar, name, message records, favorites, etc.) in your account will not be retrieved;
(3)
During the period of account cancellation, if your account is complained by others, investigated by state agencies, or is in litigation or arbitration proceedings, the platform has the right to terminate the cancellation of your account without your consent;
(4)
Please pay special attention: the cancellation of your account does not mean that the account behavior and related responsibilities before the account cancellation are exempted or mitigated.
8.
California, U.S.
The California Consumer Privacy Act provides California consumers with the right to obtain from ArtPro information about the personal information about you that we collect, use, and disclose.
If you choose to exercise your privacy rights, you have the right to not to receive discriminatory treatment or a lesser degree of service from ArtPro.
9.
Nevada, U.S.
You have the right to opt-out of the sale of your personal information. ArtPro does not sell your personal information.
VII. How do we deal with the personal information of children?
Our products, websites and services are mainly for adults. Minors are not allowed to create their own user accounts without the consent of their parents or guardians. For the collection of minor personal information with the consent of parents, we will only use or publicly disclose such information when permitted by law, explicitly agreed by parents or guardians or necessary for the protection of children.
Although local laws and customs have different definitions of minors, we treat anyone under 16 as a minor.
If we find that we have collected the personal information of minors without the prior verifiable consent of their parents, we will try to delete relevant data as soon as possible.
VIII.How do we manipulate and transfer data to provide global services?
We share information globally in accordance with this policy, that is, sharing within ArtPro, sharing with our partners, and sharing with the people you have established and shared around the world. For example, your information may be transferred or transmitted to or stored and processed in other countries/regions other than your place of residence for the purposes described in this policy. These data transfers are necessary to provide ArtPro services and to operate globally and provide you with our service. In order to transfer data to other countries/regions, we will adopt standard contractual clauses, follow the GDPR’s adequacy decisions for specific countries/regions where applicable, and obtain your consent.
If applying, ArtPro complies with the EU-US and Swiss-US Privacy Shield frameworks regarding the collection, use, and retention of personal information transferred from the EU and the United Kingdom to the United States in reliance on such framework. ArtPro has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. We are subject to the investigatory and enforcement powers of the Federal Trade Commission.
For more information about the EU-U.S. Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield website
CONTACTING ArtPro
Artpro is developed and operated by Beijing ArtPro Technology Co., Ltd.If you have questions or comments about our Privacy Policy or our privacy practices, would like to know what Personal Information we hold about you, or would like to update, delete, or request access to such Personal Information, you may contact us by email sent to privacy@artpro.com.